Computer Telephony Demystified - Putting CTI, Media Services, and IP Telephony to Work

Category	Computers (Other)
Author	Michael Bayer
Publisher	McGraw-Hill
Published	2001
Language	English
ISBN10	0071369368
Tags	computer media services telephony work
Description	If you do have a telephony background, you will find this book's review of telephony from a universal perspective to be invaluable. In the world of telephony technology, every company uses a slightly different vocabulary, and this complicates CT product and solution development. To address the requirement for a unifying model, this book presents a common set of concepts and terminology which reflect industry standards. These are explained in a fashion that makes them easy to relate to the models with which you are familiar.

Download Computer Telephony Demystified - Putting CTI, Media Services, and IP Telephony to Work eBook